Need help?
First, check out the 3 FAQs below. Chances are you will find your answer there. Of course, you can contact us if you would like. Our support team is happy to help. Fill out the form below or give us a call.
Contact
-
Go to the home page and type your domain name under “request transfer code”. In a window, we show part of the e-mail address where we will send the code. If this e-mail address is not correct, you should contact your registrar.
-
Applying for a domain name is based on the principle of “first come, first served.” If the domain name you want is not available, you can either choose another domain name, or reach an amicable agreement with the other party. In some cases, you can enjoin the other party to transfer the domain name. Read more about domain name disputes.
-
If you wish to edit your personal details you should contact your registrar. If you do not know who your registrar is, go the the home page and tick in your domain name under “verify data”. Your registrar can edit all contact details (name, address, e-mail address and telephone number).
Contact details
DNS Belgium
Ubicenter - Philipssite 5/13 - 3001 Heverlee (Belgium)
Company number 0466158640
RLE Leuven
For general information and support, contact our support service:
+32 16 28 49 70 (Monday to Friday: from 9:00 to 12:00 and from 14:00 to 17:00)
Abuse can be reported to our support service:
+32 16 28 49 70 (Monday to Friday: from 9:00 to 12:00 and from 14:00 to 17:00)
Contact for journalists:
Lut Goedhuys +32 477 67 66 97
VAT number
BE 0466.158.640
Accessibility
You can easily reach DNS Belgium by public transport, bicycle and car. We are located at entry C of the Philipssite (middle corridor opposite the FPS Finance). Our building is accessible for wheelchair users.
By train
Take the train to the Leuven station. Walk fifteen minutes along the Tiensevest to the Philipssite. DNS Belgium provides Blue Bike vouchers to visitors who come by train or bus. With this voucher you can rent a bike for free at the Leuven train station. Please ask your contact person for a voucher.
By bus
Bus 601 runs along the Philipssite every 10 minutes. Get off at Parkpoort. From there, it takes about two minutes to reach our office on foot.
By bike
There is a covered bicycle parking next to our office.
By car
Take the E40 towards Leuven and follow the 314 towards Genk, Hasselt and Leuven. Take the exit Leuven at the next junction (exit 15). Go straight ahead and turn right at the third traffic lights (Tervuursevest). After two kilometers you will see the Philipssite on the right. Next to Sportoase there is an underground parking. This parking is accessible 24 hours a day and has 700 paying parking spaces.
Deliveries
Follow the ring aound Leuven in the direction of Parkpoort. Turn left into the Geldenaaksebaan at the traffic lights of Parkpoort. After approximately 100m turn left to the Philipssite. Stay on the road (don't turn left into the tunnel). The road turns around the Ubicenter. At the end is a small parking lot where you can unload.