Over the next few months, we will again be making some important changes. As these will have an impact on our registrars, we list them all here:
1. No more online payments from January
From the beginning of January, it will no longer be possible to make online payments via our platform.
Keep in mind that we charge renewals at the end of each month and you could therefore go below zero. We recommend that you pay your invoices on time so that you have sufficient balance for your renewals at the end of the month.
2. New unblocking mechanism in case of insufficient balance
If your available balance is exhausted but you still want to buy domain names, you can now unblock yourself via My Registrations.
When you do so, you will be given 3 days to make payments without your available balance being taken into account. If you need more time after three days, you can contact support for a possible extension.
Note: that you can only unblock yourself once a month.
3. Change in watermark mails
We have simplified the system for watermark mails. The idea remains the same: if you dip below a certain balance, you get a notification email. Previously, you received notifications for six different balance limits ranging from EUR 10,000 to EUR 250.
From now on, you will receive one mail when your balance drops below 500 euros. This makes managing your account easier. Because we notify you in time, you can make sure you always have enough balance to register domain names.
With this article we support the Sustainable Development Goals of the United Nations.