The zone file contains lists with domain names and the related servers. DNS Belgium does not disclose this data to third parties. That would run counter to Belgian legislation on privacy protection. We describe some exceptions in our privacy policy.

If the zone file were released, the registrants would no longer be protected against misuse. When looking up a domain name, registrants of business domain names can in fact easily be identified if these data are combined with the zone file. That could impair the interests of registrants, as spammers and hackers could use the data for their activities. This is not the case for holders of a personal domain name. We do not release information on the holders of these type of domain names. 

If one of your users has lost his mobile device, or has switched to a new one, 2-step verification can be reset by the administrator in your registrar profile. Afterwards, the user can setup 2-step verification on his new device. If the administrator user has this problem, you will need to contact DNS Belgium.