When can a transfer code not be requested?

There are several situations in which you cannot request a transfer code for a domain name:

On hold

When a domain name is on hold this means that there are legal proceedings about that domain name.


If your domain name is locked, you cannot request a transfer code online. This also means that someone else cannot launch a transfer of this domain name via our site.

Domain Guard vs Domain Shield

Domain Guard and Domain Shield are both services we offer to protect your domain name. They both prevent a hacker from requesting e.g. the following transactions:

  • update the data of your domain name (e.g.nameservers, DNSSEC -data, etc.)
  • change your domain name holder data
  • move of transfer your domain name
  • delete your domain name

There are some differences: